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Terms & Conditions

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# Casino Rules and Terms & Conditions
Effective 16th May, 2023

## 1.0 Introduction
A player’s use of and playing any game within the Casino section of the  BetKing Website (“Game”) means that the player accepts, understands, and agrees to abide by these Casino Rules together with BetKing’s General Terms and Conditions, and the rules relating to each Game which are each legally binding. 

Should there be any dispute between BetKing and the player in interpreting these Casino Rules, BetKing’s reasonable interpretation shall prevail. These Casino Rules are supplemented by and deemed include rules relating to each Game (“Individual Game Betting Rules”) owned by the relevant game provider. 

Where there is inconsistency between the two, the Individual Game Betting Rules will apply. Individual Game Betting Rules are created by the relevant game provider and form part of the Game, and as such, BetKing has no control over them. They can be found under the game information section of each Game, and location is game provider dependent. You acknowledge and agree to be bound by any such additional rules which appear within a  Game. 

## 2.0 How to play
BetKing will accept Game bets that are made online via a player’s Account. Any other betting method (ie. Telephone betting or SMS betting) will not be accepted.

## 3.0 Limits
### 3.1 Minimum Game bet
The minimum Game bet may vary for each Game dependent on the Individual Game Betting Rules. Please check the particular Game and its rules for the exact amount

### 3.2 Maximum Game bet
The maximum Game bet vary may for each Game, dependent on the Individual Game Betting Rules. Please check the particular Game and its rules for the exact amount. 

### 3.3 Maximum cumulative payout
Maximum wins per bet on any Game within the Casino section will vary from Game to Game. All game rules can be found within the Game itself.

### 3.4 Maximum limit per day for withdrawals
BetKing operates several limits in regard to maximum withdrawals per day (within a 24hr period). The player cannot make more than four (4) withdrawals within a 24hr period. Each withdrawal transaction is capped at ₦10,000,000. The player will not have the right to make a withdrawal / receive the winnings exceeding the maximum limit per day for withdrawal whether or not the player was notified at the time of actioning the withdrawal or otherwise that their potential winnings would exceed the maximum limit per day for withdrawal per day per user. BetKing reserves the right to vary the maximum withdrawal per day per player at any time by publishing the new limit on the BetKing Website. BetKing reserves the right to automatically or manually review and approve each withdrawal. The player will not have any right or claim to withdraw any amount that is under review pending approval.

## 4.0 Valid Casino bet
A casino bet is deemed accepted only when BetKing has allocated an identification number (a “Transaction ID”) to it which is displayed in the Casino Games History and serves as evidence of a Game being played.  

## 5.0 Casino Games History
If a player wants to view details of their casino bets, refer to the Casino Games History section available within the My Account section.  

## 6.0 Casino Definitions
### 6.1 Random Number Generator (RNG) Games
To ensure that the Games are completely fair, all results and outcomes of Games on the BetKing Website are determined by a random number generator (“RNG”). The methodology of gaming provider’s RNG has been evaluated and certified by an independent third party testing company. In the event of a discrepancy between the results displayed on a player’s computer and a Game’s records on BetKing’s server, BetKing’s records supercede and will be regarded as definitive.

### 6.2 Return to Player
Return to player (RTP) represents the average “payback” percentage of a specific Game. The RTP is the average outcome and does not guarantee success or failure on an individual casino game play. The average is a calculated payback rate based on a vast number of spins and plays. It is based on tested mathematical algorithms, and is based on thousands to millions of rounds of gameplay.

## 7.0 Void bets
In the unlikely event of a Game bet being declared void, the player’s original bet will be returned. 

### 7.1 Malfunction voids all bets and play
Any technical malfunction of any sort, including but not exclusively software, hardware or connection malfunction, will result in all affected Game bets being declared void, irrespective of any indicative result.

## 8.0 Playing Casino Games
### 8.1 Playing for Real
To play the Games for real money, the player must login to his/her account using his/her username and password, as required by the [General Terms and Conditions](https://www.betking.com/help/general-help/terms-and-conditions/general-terms-conditions/).

### 8.2 Demo Play
To play Games in Demo Mode, select the Demo Mode option. Demo Mode games are only available to logged-in players. Once logged-in, you will be able to play with virtual money. All winnings or losses will also be virtual, and no real money will be credited to your account, nor be available for withdrawal. Demo games are available on selected games only, as provided by the game providers. 

## 9.0 Games Use
The Games are to be used solely for personal entertainment. Any other use of the Games or any related elements (eg graphics, text, etc), including but not exclusively any business or professional use, is strictly prohibited and is a direct infringement of the proprietary and other rights of BetKing and its licensors, who may take any legal action to enforce such rights.

In addition to the general BetKing [Responsible Gaming](https://www.betking.com/help/general-help/terms-and-conditions/responsible-gaming/) provisions, a player may be required to set a maximum loss limit for each Game launched by the Player. In effect, this will allow a player to set how much a player loses on any given Game, before any winnings.  For detailed instructions on how to set player limits, visit the [How to Set Loss Limits](https://m.betking.com/casino/help/how-to-set-loss-limits/) page.

## 11.0 Restricted Territories
All Game play is prohibited from any of the following territories: 

Australia, Belgium, Denmark, Georgia, Gibraltar, Greece, Romania, Singapore, South Africa, Spain, the Netherlands, Ukraine, United Arab Emirates, United Kingdom, the USA (and its territories). This list is subject to updates at discretion.

### 11.1 Prohibited Territories (AML/CTF)
Crimea Region of Ukraine, Iran, Dem. People’s Rep. of Korea (North), Syria.

### 11.2 Payment Gateway Services – Prohibited Territories (AML/CTF)
Crimea Region of Ukraine, Cuba, Iran, Dem. People’s Rep. of Korea (North), Syria.

## 12.0 Complaints
If a player has a complaint regarding the outcome of a stake on any Game, contact the Customer Service team within 72 hours via the email address [cs@betking.com](mailto:cs@betking.com), setting out the complaint in full, including detailed timings. BetKing will investigate the complaint using data from its own systems. The player agrees that the ultimate complaint decision rests with BetKing acting reasonably in the light of all the available evidence, and is final.

## 13.0 Liability
The Player agrees that he/she shall have no cause of action and waives any rights or claims against the software developer of the Games for any matter, cause or thing involving the player’s participation in the Games or otherwise.


